case study

Macula 47th Annual Logo

“Over the past 2 years this has been a HUGE help for us. We now print badges on site which makes it a lot easier using the badge kiosk system. We can make changes to attendees names, and add guest tickets. Before we had to pre print the badges 3 weeks before the meeting and stuff them in our office, and when we would get on site there would always be issues and changes with attendees and it was nearly impossible to reprint badges onsite.”

   Stacy Singerman, The Macula Society

CHALLENGE

  • Pre printing badges before the event was time consuming
  • Badges would become dated after being printed, and printing badges on site was difficult
  • Tracking session attendance was painful for admins and members with manual sign in sheets for tracking CME credits 
  • Taking payments from attendees on site was clunkuy 

SOLUTIONS

  • X-CD the OnSite App in 2023 for the first time for badge printing and CE Session Scanning 
  • In 2024 X-CD introduced X-CD Payments on site, which was utilized for taking outstanding registration balances using the On Site Module 
  • Donation Kiosk was used on site to collect donations to the Macula Endowment store which is managed through X-CD 

OUTCOMES

  • Significantly reduced the administrative burden on staff before, during and after the event 
  • All badges and reprints are printed on demand from badge kiosks 
  • All attendee guests passes and tickets print sequentially after the main attendee checks in 
  • Attendees administered CME check ins indipendently from CME Session Scanning Kiosk 
  • Frictionless payments on site for attendees with balances, or who donated to endowment

At A Glance

Association Overview

  • Cleveland, OH
  • The Society’s purpose, then and now, is to provide a forum for the presentation and dissemination of the most current and most advanced scientific information and research in retinal vascular and macular diseases.

Software & Services Provided

  • Membership & Dues Management
  • Membership Application & Review 
  • Abstract, Speaker & Disclosure Management 
  • Attendee Registration
  • Exhibitor & Sponsor Registration
  • E-Commerce Donations Module
  • Continuing Education & Session Scanning

Annual Meeting

  • 365 In Person Attendees 
  • 30 Sponsor Companies
  • 33 Recorded Sessions for Virtual Viewing 
  • CME Session Tracking

Interested in learning if X-CD can help you?

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Modules Used

X-CD offers a suite of Mobile apps for attendees, exhibitors, and conference planners

Membership & Association Management

The heartbeat of your association or society should be driven by a powerful, flexible, integrated Association Management System

Abstract & Speaker Management

One of the first steps of a successful conference is collecting, reviewing, and managing your academic program content

Continuing Education & Credits

Allow your attendees to earn education credits throughout your event, and automate custom certificates and transcripts

Attendee Registration

Deliver a simple, yet powerful platform to collect and manage all your registration data

Conference Mobile App

Put your entire program in your delegates hands with a custom branded app

Virtual & Hybrid Events

Seamlessly and securely manage your event registration information from attendees, exhibitors and sponsors

On Site Registration

A powerful extension of your registration, streamlined for the registration desk on site

X-CD provides the industry’s most robust suite of integrated software for academic associations and conferences. Manage all aspects of your complex membership and conference management processes though a single cohesive platform.

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